Frequently Asked Questions
DO YOU HAVE A CATALOG?
There is no print catalog of our products.  All of our offerings are listed on our web site.
HOW MUCH WILL SHIPPING COST?

The shipping cost for your order is calculated on our secure Check Out Page.  When you enter your zip code the shipping fee is displayed.
DO YOU SHIP OVERSEAS?

We ship worldwide.  Simply select the Orders Outside the USA option on the Shopping Cart page.  If your country is listed, we will ship to you.
WHY DON'T MY ITEMS SHOW UP IN THE SHOPPING CART?

Our shopping cart uses "cookies" and "javascript" to process your order.  Your browser must have these features turned on in order for you to shop online.  You can order by telephone at 800-543-3697.
DO YOU SELL YOUR PRODUCTS WHOLESALE?
We do not sell our products wholesale or for re-sale at this time.
Contact An Expert
   Much of what we sell and most of the information we provide on the web site is the result of visitor and customer inquires.  We invite you to ask questions, make suggestions or just say hi.  We will respond in person to your email.  Please note: We are sorry but, we do not have a print catalog of our products.  If you have spent a little time browsing leeners.com, you can see that our product offering is very extensive and it grows weekly.

INGREDIENTS, RECIPES & CULINARY QUESTIONS
If you have a question on an ingredient, cooking process, or need help with your recipes and formulas, please contact our culinary experts.
EQUIPMENT RELATED QUESTIONS
Questions regarding our equipment, hardware and the other tools available on our web site should be directed here.  This also includes requests for information about the support and services Leeners provides.
CHECK ON YOUR ORDER
Ask about the status of an existing order you have placed but not yet received.  If you have not received a shipping notification please check your SPAM protection to be sure you can receive email from UPS.com.
REPORT DAMAGE OR ERRORS
Notify us of damaged goods, errors in your order or missing items.  We will happily replace broken and missing items at no charge.
WEB MASTER
Contact our Web Master for site related issues.

INTERNATIONAL CUSTOMERS
   Leeners accepts orders from international customers which are capable of receiving materials via the US POSTAL SYSTEM.  You can place your order on-line and then click the SHOPPING CART link at the TOP or BOTTOM of every page.  The SHOPPING CART provides a BUTTON labeled Orders Outside the USA.  Click this option and you will begin the SHIPPING COST CALCULATION.  Your order can then be submitted for processing.
   Canadian and overseas orders are shipped US POSTAL SERVICE GLOBAL EXPRESS MAIL and are subject to additional shipping charges.    Customers are responsible for any import duties, tariffs and taxes at the time of delivery.

copyright 2007 J.R.Leverentz

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